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Determining Which Crisis Intervention Training Vendor To Choose

In Main on November 14, 2008 at 2:18 am

75592861With many options to choose from in the crisis prevention training industry, an organization ought to consider the following factors when making a decision;

  1. Overall effectiveness and safety of the training curriculum
  2. History of any serious injuries, deaths, or legal action associated with the vendor, and/or its curriculum
  3. Data to demonstrate reduction of crisis incidents through use of the curriculum and techniques taught
  4. Actual past client reviews and/or references that speak highly of the vendor and its services
  5. Level of customer service, immediate access, and willingness to respond to questions, requests, and needs of your organization
  6. Type of physical intervention techniques taught (standing, prone, supine, or other) and vendors willingness to discuss, or demonstrate physical techniques when requested
  7. Flexibility of training dates, times, locations
  8. Cost of training

In researching crisis intervention training vendors it is very important to place the needs of your employees, and your patients above every other factor.  Cost of training, though important enough to make the above list, is governed by the fact that you get what you pay for.  Skimping on budget with this type of decision is a bad idea.  Especially when there is plenty of federal grant money available for organizations wishing to provide workplace violence training for their employees.

Many organizations make the mistake of simply making a decision of which one to hire based on total cost.  Unfortunately, by doing so an organization may end up hiring a vendor with an outdated, or ineffective series of physical intervention techniques.  As a result patients may be seriously injured or killed.  The organizational financial costs associated with the legal action from employees causing such an injuries or deaths are astronomical, let alone the psychological and emotional toll it has on the families, or employee themselves.  (Visit this site for a wake up call- Restraint Deaths )

Here at the Crisis Consultant Group, LLC we strive to ensure that our training is best suited to the organizations that request our training.  If we don’t believe that our curriculum would be the best for your employees or clients, we will let you know.  Our name, as well as yours is on the line.  Find out for yourself just how much our training courses have to offer your organization.  Please visit our site at your earliest convenience.

Crisis Consultant Group, LLC

Our Blog Begins!

In Main on November 7, 2008 at 6:18 pm

To all current, future, and past clients of the Crisis Consultant Group, LLC we are pleased to announce our crisis prevention training Blog site! (Finally!)

In place of our e-newsletter we have sent over the last few years, we are going to be using this blog for our crisis related articles and posts to keep you updated with new advancements, changes, and headlines related to crisis intervention training and the industry as a whole.

We are hopeful to gain your comments, words of wisdom, and any other tidbits you may be willing to share so that this site will serve to inform others on topics related to crisis intervention and dealing with challenging and aggressive behavior in the workplace.

So, speak out! Send us your thoughts, questions, comments, concerns, headlines, etc. and check back often to stay current, and on the cutting edge!

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